Risk Management

TMLIRP is scheduling onsite training for members, following the host entity health and safety protocols regarding distancing and room capacity. Contact your Loss Prevention Representative.


The Pool Offers Loss Prevention Education & Training for Our Members at No Extra Cost

Education and training are essential to prevent accidents by identifying hazards and loss exposures and implementing appropriate solutions. TMLIRP develops and provides education and training programs based upon trends identified throughout the Pool's membership and provide awareness about important topics.

Focus is placed on supervisors and managers as these employees are responsible for the day-to-day operations and play a crucial role in determining outcomes for employee safety, entity liability, as well as other risk management-related exposures.

TMLIRP provides their members Loss Prevention Training Programs at no additional cost throughout all regions of the state. TMLIRP also grants continuing education hours, when applicable.

For dates and locations of classes currently scheduled, and to register for them, please see our online calendar.

For information about TMLIRP’s Online Learning Center and webinars, please see the Multimedia page.

Loss Prevention Course Descriptions

Civility in the Workplace (TCOLE 3910)

Disagreements in the workplace will occur. A key to successful workplace culture is to resolve disagreements in a beneficial way. This training is designed to help identify behaviors that cause unhealthy conflict in the workplace as well as how to modify those behaviors to work out differences. It will also address the distinctions between harassment, bullying, and uncivil behaviors. Employees will review the role of a bystander and the importance of taking action. Course discussions include the encouragement of personal empowerment to increase workplace ownership and positive workplace cultures.

This training is intended for full-time and part-time employees at all levels, including senior management. 2 hours

(Members are strongly encouraged to take 30 minutes at the end of the presentation to cover their policy, reporting procedures, and organizational expectations.)

Drive Like A Boss (TCOLE 2046)

As a public sector employee, you set the example on Texas roadways. No matter your job title or experience level, when you get behind the wheel, you are in charge of getting from point A to point B safely.

In Drive Like a Boss, attendees receive valuable resources and information like:

  • How our driving compares to others
  • Correct responses to conditions we can’t control
  • A practical approach to vehicle inspection
  • The effects of impaired, fatigued and distracted driving
  • Fleet management best practices for your specific fleet

Drive Like a Boss is designed to educate, entertain, and challenge attendees, regardless of the type of vehicle they operate. By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit members, their families, and cities and other entities throughout Texas.

Who Should Attend? Employees who operate motorized vehicles, regardless of vehicle type and purpose.

First Amendment Auditors – 1 Hour (TCOLE 2003)
In today’s age of social media and smartphone cameras, individuals record encounters with law enforcement officers and other local government employees. The videographers often state that they are conducting a "First Amendment audit." If employees aren’t prepared and don’t know how to respond, an encounter can result in a viral video and lawsuit.
 
First Amendment Auditors will prepare city employees how to communicate, de-escalate, and properly interact with activists wishing to get an extreme response to their presence and video recording of public entity personnel and assets.
 
Participants will view examples of proper and improper responses to persons recording public entities. Policy and procedure examples will be reviewed and there will be an in-depth discussion of how society has arrived at this point, where everyone with an agenda and a camera can call themselves a journalist. 
 
Goals and Objectives: First Amendment Auditors is designed to enhance employee’s communication, de-escalation, and decision-making abilities in regard to citizens who record videos of public employees and locations.
 
• Understand what rights are guaranteed by the First Amendment
 
• Identify types of individuals who consider themselves First Amendment Auditors
 
• Recognize proper and improper responses to First Amendment Auditors
 
• Will be made familiar with recent events which have propelled First Amendment Auditors to high levels of public exposure
 
Who Should Attend?
 
City leaders and employees who are in positions that require interaction with the public.
 
By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and entities throughout Texas.
Harassment Prevention for Supervisors (TCOLE 3910)

People and careers are harmed by harassment. An organization’s supervisors make a difference in culture. How they respond to inappropriate and unlawful conduct involves preparation. This training is designed to assist supervisors in understanding the differences between inappropriate conduct versus unlawful conduct. Supervisors will learn the impact that bullying and harassment have on employees and how to proactively address the related problematic behavior before it becomes unlawful. This course will also provide education on relevant state and federal harassment laws. Course discussions include the supervisor’s role in creating a respectful positive work environment. This training is intended for employees in a supervisory capacity at any level within the organization. 2 hours

(Members are strongly encouraged to take 30 minutes at the end of the presentation to cover their policy, reporting procedures, and organizational expectations.)

Heavy Machinery Preventative Maintenance for Public Works and Utilities – 3 hours

Heavy machinery and equipment demand regular maintenance to ensure safety and reliability. This course covers the basic knowledge and understanding of heavy machinery/mobile equipment. Examples include backhoe, skid steer, rubber tire loader, and 10-12 yard dump truck.

What are the learning goals?

  • Discuss the importance of pre- and post-trip inspections and complete examples
  • Apply basic care for your machine
  • Review manufacturer’s recommendations
  • Know your equipment

This course is a combination of classroom and hands-on onsite training. Each entity should provide one of its commonly used pieces of equipment as an example for review and to maximize application of the instruction.

Participants must bring appropriate personal protective equipment, including safety vest, work boots, gloves, safety glasses, and hard hat.

This class is recommended as a morning session, paired with the Loading and Transporting of Heavy Equipment class in the afternoon.

Who Should Attend?

Heavy Machinery Preventative Maintenance is designed to educate, entertain, and challenge any employee expected to operate and maintain equipment, including streets, water, wastewater, gas, electric, and other utilities personnel.

By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and other entities throughout Texas.

Highway Traffic Control for Emergency Responders

One of the greatest exposures to emergency services personnel for serious injuries or fatalities occurs while conducting duties on or near roadways. Highway Traffic Control for Emergency Responders helps emergency responders identify roadway exposures; improve decision making skills; understand the proper use of traffic control techniques; and be proactive in the use of pre-planning strategies.

Goals and Objectives: Highway Traffic Control for Emergency Responders provides information to help prevent injuries to emergency responders who work along roadways.

Participants will be able to:

  • Improve understanding of the Manual on Uniform Traffic Control Devices as it pertains to emergency responders
  • Recognize the need for advance scene notifications, devices, and the effect of device location
  • Recognize the proper use of traffic control devices and techniques
  • Understand correct vehicle and apparatus placement
  • Be familiar with proper selection and use of personal protective equipment
  • Understand how to effectively coordinate the overall scene among various responding agencies

Who Should Attend: Full-time and volunteer fire management and uniformed personnel, EMS, and police departments. Other personnel, such as public works and utility employees, who may be dispatched to the scene of an incident.

Note: Fire Department personnel may receive Level 2 continuing education credit. Volunteer firefighters may receive State Firemens's and Fire Marshals' Association (SFFMA) certification credit. Law enforcement personnel may receive TCOLE credit.

Loading and Transporting of Equipment – 3 hours

To protect the public, laws and proper procedures must be followed to safely load and transport equipment. This course will focus on the selection of the proper truck and trailer, correct grade of chains and binders, and state and federal laws to remember.

What are the learning goals?

  • Select proper equipment
  • Apply principles of load weight transfer
  • Review height and width restrictions
  • Discuss common issues in safely transporting equipment

This course is a combination of a classroom segment and hands-on onsite training exercise. Participants will inspect a trailer and vehicle as well as load and tie down a piece of equipment.

Requirements for this class is one truck and trailer normal and frequently transported piece of equipment per entity attending. Examples: one 10-12 yard dump truck with haul trailer or a one-ton pickup plus gooseneck trailer.

Participants must bring appropriate personal protective equipment, including safety vest, work boots, gloves, safety glasses, and hard hat.

This class is recommended as an afternoon session, paired with the Heavy Machinery Preventative Maintenance for Public Works and Utilities class in the morning.

Who Should Attend?

Loading and Transporting of Equipment is designed to educate, entertain, and challenge any employee expected to transport machinery and equipment, including streets, water, wastewater, gas, electric, and other utilities personnel.

By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and other entities throughout Texas.

Moving Right of Bang – 4 hours (TCOLE 3871)

Moving Right of Bang: Critical Incident Early Intervention Strategies educates leaders in public safety departments on how to create and conduct an early and effective intervention after a critical incident. The goal is to address potential risks to employees before they become issues for the individual, their personal lives, and the department. This interactive program includes scenarios and role-playing to strengthen your department’s response to a critical incident.

Learning Objectives:

  • Using a scenario, respond to a model critical incident
  • Identify stress responses to a traumatic event
  • Define trauma, critical incident, and crisis intervention
  • Apply tools your department has available
  • Describe and apply components of a Critical Incident Early Intervention Strategy
  • Evaluate strengths and identify areas of improvement for your department’s intervention strategy

Who Should Attend?

Police, fire, and emergency services leaders who will be involved with interventions associated with public safety employees after a critical event. Chaplains and other counselors who work with public safety departments on emotional resiliency would also benefit from this program. While the program is not specifically designed for city leaders, human resources, and risk management personnel, they will have a much better understanding of critical incident intervention by attending this program.

Notes:

Maximum class size is 30. TCOLE credit hours available (TCOLE #3871)

Professional Driving for Public Works and Utilities – 3 hours

As a public sector employee, you set the example on Texas roadways. No matter your job title or experience level, when you get behind the wheel, you are responsible for traveling through your city safely.

This classroom-based course reviews information related to common driving situations faced by public works and utilities personnel

What are the learning goals?

  • Be aware of potential road rage incidents and how to avoid the danger
  • Achieve backing safety on and off the job
  • Use vehicles as protective barriers in work zones
  • Discuss walkaround pre- and post-trip inspections

Who Should Attend?

Professional Driving for Public Works and Utilities is designed to educate, entertain, and challenge any employee assigned to operate a city vehicle, including streets, water, wastewater, gas, electric, and other utilities personnel.

By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and other entities throughout Texas.

Resilience Strategies for First Responders (TCOLE 3871)

Resilience Strategies for First Responders – 7 hours

Resilience Strategies for First Responders is designed for police officers, firefighters, and emergency medical personnel operating in today's difficult environment. This course provides a comprehensive examination of the types of stress that first responders face, including intrinsic dangers such as depression, PTSD, and relationship issues, as well as the predictable changes and challenges in a typical public safety environment. Animal control and code enforcement officers would also benefit from this course.

Since these issues impact the individual on a professional, personal, emotional, and physical level, this course focuses on developing a better understanding and learning strategies to regulate them for optimum performance. Particular emphasis is placed on developing survival strategies that allow for a healthy career in public safety and a long and enjoyable retirement.

Topics of Discussion:                   

  • Statistics on the toll of a career
  • The career "cycle"
  • The science behind the trauma (hypervigilance, compensatory efforts)
  • Understanding stress
  • Specifics of stress for first responders law enforcement (compassion fatigue, PTSI)
  • Burnout
  • Addressing stress (physical techniques, relaxation response, EMDR, sleep, mental techniques, preventive measures

Who Should Attend?

Any law enforcement officer, firefighter, EMS personnel, animal control officer, and code enforcement officer. Spouses/significant others are welcome.

Notes:

TCOLE credit hours available (TCOLE #3871)

Lunch will be provided.

See a short preview on YouTube

Risk Management for Law Enforcement (TCOLE 3009)

Do you want to keep your job? Do you want to stay off the front page? How about not getting in trouble for what your peers or subordinates do? Risk Management for Law Enforcement shines a light on risks that peace officers face that get them fired, suspended, demoted, sued, or incarcerated. In addition, departments and communities experience impacts of poor decisions and failure to address risks appropriately. This course discusses proactive and practical approaches to police risk and how to conduct damage control.

Goals and objectives:

  • List the 4 “T’s” of risk management
  • Understand what’s getting officers hurt, sued, fired, and prosecuted
  • Describe the difference between reactive and proactive approaches to risk management
  • Explain the risk/frequency aspects of risk management
  • List the 2 keys to managing risk
  • List the 5 behavioral factors of risk management
  • Explain the mechanical factors of risk management

Who Should Attend?
Risk and Liability Management for Law Enforcement is designed to educate and challenge police. Risk managers and public safety communicators will also benefit. The course is of value to any employee who works in law enforcement to better understand safety and liability concepts, as everyone plays a role in risk management.

Note: This course is eligible for TCOLE 3009. Participants must provide TCOLE PID number at registration or at the class.

Safe Police Vehicle Operations (TCOLE 2046)

Emergency vehicle operation places stress on both the operator and the vehicle. Safe Police Vehicle Operations provides officers with driving situations and how to safely respond.

Vehicle accident exposures are increasing each year with traffic and road conditions changing. Law enforcement is exposed to these hazards continuously throughout their shifts. Vehicle-related accidents are the leading cause of officer injuries. Each year more officers die in vehicle accidents than by any other means. TMLIRP member law enforcement agencies report an average of 1,300 vehicle related claims, accounting for over $7 million in losses each year. Beyond the damage to the police vehicle, a single auto-related incident has the potential to produce employee injuries and liability exposures due to injuries to others and/or damage to vehicles and property.

Goals and Objectives:

Safe Police Vehicle Operations participants will be able to:

  • Understand how to operate emergency vehicles safely and within the scope of their duties according to state law as well as local procedures and policies
  • Understand the importance of vehicle maintenance
  • Identify common and leading causes of accidents during emergency responses and routine patrol activities
  • Understand tactical, emotional, and physical skills essential to preventing accidents
  • Review safe and prudent vehicle backing procedures

Who Should Attend?
Any law enforcement officer. The program is important for chiefs, decision making personnel, policy makers, managers, and elected officials who want to gain a better understanding of high-risk issues affecting law enforcement.

Notes: TCOLE Credit Hours available

Use of Force in Modern Policing (TCOLE 3334)

Use of Force in Modern Policing will prepare officers how to communicate, de-escalate and use proper use of force techniques when interacting with non-compliant individuals.

Officers will be engaged with a combination of classroom discussion, lecture, videos, and case law study. Participants will utilize realistic, simulator based training that will include courtroom style role-playing. This will enable officers make reasonably appropriate, practical, and defendable decisions when faced with resistance. Officers will learn how to better maintain their safety and prevent possible exposure to liability that may impact their personal well-being and professional careers.

Goals and Objectives: Use of Force in Modern Policing is designed to enhance officers’ communication, de-escalation, and decision-making abilities. Officers will have several opportunities to enhance de-escalation techniques and use of force options utilizing a scenario-based training simulator.

Participants will be able to:

  • Relate particular case law and constitutional provisions to specific response to resistance situations and scenarios
  • Demonstrate the four elements of the effective communication process utilizing the sender, channel, receiver, and feedback model
  • Recognize and explain excited delirium
  • Demonstrate and explain his/her decision-making process during response to resistance scenarios
  • Effectively utilize use of force options and exhibit sound officer safety practices

Who should attend? Law enforcement executives, supervisors, training officers, and line officers would benefit by attending this program. City managers and risk managers are encouraged to attend.

Notes: TCOLE Credit Hours available. Lunch is students’ responsibility.

Vehicle Operations for Fire and EMS (TCOLE 2046)

Motor vehicle accidents have become one of the highest injury and fatality causes for emergency service personnel. Statistics show these incidents are occurring during routine driving, while responding to emergencies, and at emergency scenes. Vehicle Operations for Fire and EMS increases awareness of exposures so that personnel operate and arrive at scenes safely.

Goals and Objectives:

Participants will be able to:

  • Gain a practical understanding of the Texas Motor Vehicle Laws related to emergency vehicle operations
  • Recognize supervisor and employee responsibilities during vehicle operations
  • Understand development of and adherence to departmental policies and procedures
  • Review potential liability exposures and the role of tort liability
  • Understand how decision making affects the use of lights and sirens at intersections, when passing vehicles, and the speed of response
  • Recognize proper vehicle and apparatus placement for incident management

Who should attend?

Personnel operating emergency vehicles or any motorized equipment assigned to the emergency response team, including all full-time and volunteer fire and EMS personnel. Law enforcement officers will find many portions of this program applicable to their situations.

NOTE: Fire Department personnel may receive Level 2 continuing education credit. Volunteer firefighters may receive State Firemen's & Fire Marshals' Association certification (SFFMA) credit.

Workplace Violence Awareness and Prevention – 1 Hour (TCOLE 3305)
Workplace Violence Awareness and Prevention helps prepare city employees for instances of workplace violence by identifying behavior and personality traits of potentially violent individuals. This program identifies proper actions and discusses a brief history of mass violence incidents, along with tactics utilized by offenders, victims, and responders. 
 
Participants will review examples of proper and improper responses to persons committing violence in the workplace. Additionally, employees will be made familiar with the Avoid/Deny/Defend and Run/Hide/Fight reactions to violent incidents. 
 
Goals and Objectives:  
 
Participants will be able to:
 
• Understand what workplace violence is and isn’t
 
• Identify personality traits consistent with violent behavior in the workplace
 
• Utilize the tactics discussed in the Avoid/Deny/Defend and Run/Hide/Fight theories of workplace violence response
 
• Better understand how to survive workplace violence situations
 
Who Should Attend:
 
By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and entities throughout Texas.
 
Notes:
TCOLE 3305
 
Some material presented may be considered disturbing to individuals who have been personally exposed to violent incidents.
 
Work Zone Safety – 2 hours

According to the Texas Department of Transportation, in 2018 there were over 25,000 crashes in work zones, resulting in 161 fatalities and another 684 serious injuries. By focusing on practical strategies and improving teamwork, Work Zone Safety delivers a foundation for success.

What are the learning goals?

  • Identify various causes of work-related accidents in work zones
  • Describe and review work zone scenarios — what to do and what not to do
  • Explain common traffic issues, including sight distance, blind curves, and high speed
  • Define common work zone issues
  • List better ways to set up work zones to enhance worker protection
  • Describe traffic control and other safety devices
  • Identify traffic control plans and why we need them
  • Describe flagger safety best practices

Who Should Attend?

Work Zone Safety is designed to educate, entertain, and challenge any employee expected to operate in a work zone, including streets, water, wastewater, gas, electric, and other utilities personnel.

By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and other entities throughout Texas.

The Importance of Loss Prevention

Loss prevention efforts play a critical role in your entity's risk management program. Implementing loss prevention recommendations and strategies can help eliminate occurrences, which helps lower severity, resulting in reduced contributions and a lower total cost of risk.

TMLIRP's Loss Prevention staff conducts on-site visits to discuss current efforts, review loss history and current trends, and deliver strategic recommendations. These visits help mitigate and prevent claims, while identifying problems and achievable solutions based on Member needs.

The Risk Pool's Loss Prevention staff has a wide range of multi-discipline experience, education, certifications, and areas of expertise. These experts are ready to meet with you to provide recommendations that will enhance existing programs and provide the necessary knowledge to take your efforts to the next level.

Partnering with Texas Local Governments Since 1974

Contact Us
(800) 537-6655
TMLRiskPool@tmlirp.org
PO Box 149194
Austin, Texas 78714
 
 

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